Oral communication, HR Management

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ORAL COMMUNICATION : Oral communication between the people occurs with the use of spoken words. You should keep in mind the following points while communicating orally with your colleagues or other people.

1. Listening is as important as talking.

2. Accuracy and precision in what you say avoids confusion.

3. Be careful how you use jargons. However, science is reckoned to be an exact subject so use the correct names for apparatus, quantities etc. When discussing science. Oral communication can occur face to face or with the help of the telephone. Face to face communication is most natural and easiest means of oral communication that occurs daily between co-workers during work. Telephone is most commonly and widely used mechanical device for oral communication.

Oral communication obviously has advantages and a disadvantage compared to written communication. While oral communication is quick, easier and personalised, it suffers from one major disadvantage. When finished, there is no record of what has actually been said. It can be important to have a written record of a conversation. For example, it you receive some goods which are broken or incomplete, you will need to notify the supplier and, in some instances, the transporter/carrier. The easiest way to do this is to use the phone and there is no reason why you should not do so, provided you following up your phone call with a confirmatory letter (of which you should keep a copy). If you receive an oral request for some apparatus, ask for the request in writing (or write it down you, immediately). Then there is less chance that you will forget. No doubt you can think of many other instances from your working life where the written word is essential.

 


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