Question 1:

"In a knowledge-based industry, every manager is responsible to ensure that knowledge is neither lost nor under-utilised in his/her department". Critically evaluate this statement

Question 2:

"Internal recruitment has become nowadays the most effective way to get a skilled and knowledgeable workforce". Critically evaluate this statement

Question 3:

Classroom training gives better results in terms of transfer of learning. To what extent do you agree with this statement?

Question 4:

"Performance Appraisal is the key to achieving service quality in an organisation". Show.