Question 1:

(i) Explain why it is of utmost importance for organisations to effectively manage their "people".

(ii) What are the challenges that organisations are currently facing while managing their people?

Question 2:

(i) Explain the various types of conflicts that might exist in organisations.

(ii) Show what can organisations do to manage such conflicts.

Question 3:

Critically analyse the applicability of performance management in nonprofit social institutions.

Question 4:

(i) Explain in your own words the term "employee relations".

(ii) Critically analyse 4 activities that organisations can indulge in to promote sound employee relations.