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What are the ways to decrease the customer defection rate?
To decrease the customer defection rate, a company should:
a) Explain and measure the retention rate.
b) Classify the cause of attrition.
c) Calculate the amount of profit lost through losing the customer.
d) Solve the cost of retaining a customer.
e) Listen to the customer like it helps into retaining and overcoming attrition problem.
The Nosmell Nutrient Compnay has placed an order for the coming month for 500 tons of nitrate, 800 tons of phosphate, and 1,200 tons of potash. The company blends these ingredients
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The percent of sales one product earns in relation to total market sales for all products in that category.
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