Read the excerpt attached carefully and answer the following questions:

(a)(i) Two roles of HRM namely (i) Boosting productivity & (ii) Enhancing service are spelt out in the extract. Quote at least one phrase that indicate each of these roles in the text.

(ii) Explain how, in general, these two roles mentioned above contribute to achieve organisational objectives

(b) ".... la CWA vise a mettre sur pied un Training Centre for the Water and Waste Sector."

(i) Which training technique & method is being referred to over here?

(ii) In what ways is this particular method very appropriate to the CWA?

(iii) What are the advantages the CWA will derive out of this training initiative?

(c) As per the following quote, what is the main aim of the CWA towards its employees? "...will be spent annually on human resources development."