Define when we should use oral channels for communication, HR Management

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Define when we should use oral channels for communication?

Use oral channels when:

a) your message is simple

b) you need an immediate response

c) you don't need a permanent record

d) you want to encourage interaction in problem solving or decision making

e) you need to read the recipient's body language

f)  you need to hear the tone of your recipient's response.


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