Question 1:

(a). Elaborate using examples, two advantages the internet provides to direct marketers.

(b). Apart from online marketing as a form of direct marketing, describe six other forms marketing which can be used in dealing with consumers.

Question 2:

(i). Explain what you understand by marketing ethics?

(ii). Describe three illegal and three unethical issues related to direct marketing of Horlicks?

(iii). Describe four essential values related to Q(ii).

Question 3:

(i). Identify a direct marketing campaign and describe the steps in its planning.

(ii). What are the steps to be taken in the campaign management mentioned in Q((i)?