Question 1:

Job Analysis (JA) is a procedure by which pertinent information is obtained about a job, and there are various techniques available to an organisation to carry out a job analysis.

Critically analyse the following methods of conducting a Job Analysis:

(i) Observation
(ii) Personal Interview

Question 2:

Performance Management can be described as a continuous self renewing cycle comprising of various activities.

(a) Clearly explain the key activities involved in the performance management process.

(b) According to you, justify which step in this whole process would be most difficult to implement in your organisation/ business.