Determine The tools and products in the KM market

Information managers try to lower the cost of tasks that require discourse/ document analysis, if possible by using automated methods, to provide better service to clients and improve the quality of information provided. Information users need to have direct access to relevant information, for rapid awareness of content, and to discover new ideas and relationships.

For meeting these needs a rapidly growing class of software products called enterprise KM products has come up. Numerous vendors have entered the KM market with a wide variety of products purported to manage and control the great quantities of textual and other information needed to support enterprise functions and activities, The tools and products in the KM market include, among many others, search engines, natural language processing software, document management systems, and groupware products.