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Define the Assertive behaviour in Communication Process?
Assertive behaviour is apt to be illustrated by those who respect the rights of other people to express their ideas, feelings, and requirements, while at the same time recognizing that they too have the right to express and pursue such matters. Being assertive means:
Typical assertive statements:
"I believe that... what do you think?"
"I would like to..."
"What can we do to resolve this problem?"
risk of mix product
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