Question 1:

(a) Define Performance Management and explain why it was introduced in organisations.
(b) What are the roles and objectives of Performance Management?

Describe how reward is important in motivating employees through the various motivational theories.

Question 2:

(a) What is "‘performance appraisal" and why is it important in any organisation?

(b) What is the purpose of performance appraisal?

Question 3:

If you were to design a completely new performance appraisal system from scratch in an organisation. Where would you start?

Question 4:

Briefly discuss the merits and major pitfalls of the 3600 feedback performance management approach.