WHAT IS COMMUNICATION?

Communication is a process of exchange of messages, facts, ideas, opinions, feelings between two or more persons. In any organization various people are linked together for common purposes. Mutual understanding and effective relationship among such people can be established by meaningful transfer of information from one person to another. Any department can be successfully run if it has a good system of communication. Communication system involves sending of information, receiving the information as well as response or reaction to the information. Transmission oil of information from communicator to receiver is carried out by certain means. In the following sections we will consider some of the means of communication available to you and when and how you should use them. It is necessary than you should select the most appropriate means of communication for the benefit of the people with whom you communicate. It is also required that you should use correct level of language and terminology. This will avoid misunderstandings, mistakes and breaches of protocol.