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Problem 1
a. Give a definition of communication.
b. Briefly explain the main functions of communication.
c. Give and describe the 4 secondary functions of communication.
Problem 2
Briefly describe what you understand by:
I. Intra-personal communication II. Inter-personal communication III. Group communication IV. Mass communication
Support your answer with an example each.
Problem 3
Write short paragraphs on:
a) Verbal communication
b) Non-verbal communication
Training phases: Training programmes are a costly affair, and a time consuming process. Therefore, they need to be drafted very carefully. Usually in the organization of the t
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