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Limitations of the Critical incident methods:
a. Negative incidents are generally more noticeable than positive ones.
b. The recording of incidents is chore to the supervisors and may be put off and easily forgotten.
c. Overly close supervision may result.
d. Managers may unload a series of compliments about incidents during an annual performance review session. The feedback may be too much at one time and thus appear as punishment to the rate.
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