Question 1

(a). Explain the term "interview" and discuss the following:

i. What an interviewer needs to do before / during and after an interview?

ii. What an interviewee has to undergo before / during and after an interview?

(b). Describe how appropriate body language can persuade an interviewer you are suitable candidate. Use appropriate examples to support your views.

Question 2

(a). Explain the stages that form the writing process and describe the value of spending time on the first two stages. Justify their importance

(b). Identify five writing tips that you may give to one of your employees.

Question 3

(a). Identify and describe what are the main types of meetings that may occur in organizations.

(b). Show the stages in keeping meeting discussions "on track" and explain what are the factors that you would take into account when doing a checklist for planning an effective meeting