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Benefits of balanced scorecard:
1 focusing the whole on few key things needed to create breakthrough performance.
2 help to integrate various corporate programs such as quality re engineering and customer service initiatives.
3 breaking down strategic measures towards lower levels so that unit managers' operators and employees can see what is required at their level to achieve excellent performance.
Question 1: Communication is only possible unless the persons involved listen to the message and understand it. (i) What is effective listening? (ii) Describe the steps t
Over the past two decades, business faculties have come to realize the importance that the understanding of human behavior plays in determining a manager's effectiveness. In tod
Resistance to change and move: this is a growing resistance among the employees to change and move. There is also a growing emphasis on the self evaluation and on evaluation on the
Q. Organizational levels of training needs? This level is particularly important for relating management development and training needs to organizational systems problems diagn
Communication: A communication system in an oraganisation serves to supplement and complement training programmes for staff. Together these two provide the synergetic effec
Question 1: "The interview should be the first and crucial stage in the recruitment and selection process". Critically explain this statement. Question 2: Differentiate
On successful completion of this unit, students should be able to: 1. Explain the role of human resource (HR) managers and their part in achieving organisational goals.
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What are the types of participation worker?
Preparation of the learner: These steps consist: 1 in putting the learner at ease so that he does not feel nervous because of the fact he is on a new job. 2 in starting the
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