Question 1:

‘During the 1920's, ROI was the emerging tool to place a value on the payoff investment. In recent years, the application of the concept has been expanded to all types of investments including human resources, training & education and technology'

a. Explain briefly the different stages in determining return of investment, ROI.

b. Describe the benefits and barriers of implementing the ROI process in the Human Resource Development.

c. Evaluate the ROI, given an HR programs produced benefits of $600000 with a cost of $ 250000.

Question 2:

‘Training and development are processes that attempt to provide an employee with information, skills and an understanding of the organization and its goal' (John M.Ivancevich, HRM)

(a) Describe briefly the different stages of a Training Needs Analysis.

(b) As HR manager, you are requested to advice on the different training techniques that can be adopted to transfer training to the workers.