Explain about knowledge society environment

In a knowledge society environment, application of the emerging ICTs is perceived as an instrument that can contribute to the enhancement of its competitiveness. ICTs offer opportunities as well as pose challenges to managers. Keeping these in view appropriate policies and strategies have to be adopted to derive optimal benefits. Briefly the various opportunities and added value that ICTs can provide to an enterprise management include, for example, better customer response, better management information, timely information about changes in the operational environment of the enterprise, productivity increase, cost control, factor replacement, improved quality of products and services, increased sales, better market intelligence and market share, assist in developing new products for new markets, and systems integration and coordination. There are threats and problems to be faced by non-planned selection and application of ICTs.