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Question:
"Customer service is an organization's ability to supply their customers' wants and needs. Customers and business managers alike like to talk about what good customer service is (and isn't), but I think this definition by ACA Group sums up what excellent customer service is beautifully: excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer's expectations".
(a) Customer care is at the heart of any successful service organization. Discuss the importance of customer care?
(b) There are numerous benefits for a company to properly deal with customer complaints. Select any service organization and describe the benefits of appropriately rectifying a customer complaint.
Explain the Nature and Scope of Advertising. Nature and Scope of Advertising: • Paid form • Non-personal presentation and also Promotion. • Known sponsor • Anyo
Explain Henry Assael Model of buying decision behaviour along with the diagram”.
A negative reaction on the part of buyer to price change by your company
Q. Explain market segmentation? Tell need to segment the markets? O R Clarify th e term market segmentation & briefly explain the need to segment the market? A
Explain Henry Assael Model of buying decision behaviour along with the diagram
difference between heavy lift surcharge and long lift surcharge
Question 1: a) Explain different types of pricing techniques. As a consumer which method do you personally prefer to deal with? Justify your answer. b) Describe how brandi
consumer mind in a block box
Do some industry research as to educational lead generating. Determine a target market for this type of biz Find unrelated sites that have much of the targeted demographic as
Q. Explain Ethical Aspect of advertising? Ethics are ethical principles are values that govern the action of individual or group. It is a branch of social- science which assist
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