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Question:
"Customer service is an organization's ability to supply their customers' wants and needs. Customers and business managers alike like to talk about what good customer service is (and isn't), but I think this definition by ACA Group sums up what excellent customer service is beautifully: excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer's expectations".
(a) Customer care is at the heart of any successful service organization. Discuss the importance of customer care?
(b) There are numerous benefits for a company to properly deal with customer complaints. Select any service organization and describe the benefits of appropriately rectifying a customer complaint.
Q. What do you signify by Communication Process? Communication has been definite as a process in which exchange of ideas and information takes place among different persons. It
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Cost Based Pricing : Under the cost based pricing, different methods used are :- Mark Up Pricing Absorption Cost Pricing Target Rate of Return Pricing Margin
what are the challenges that a production manager faces?
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LEADERSHIP STYLES OF BILL GATES AND STEVE JOBS
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