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Question:
"Customer service is an organization's ability to supply their customers' wants and needs. Customers and business managers alike like to talk about what good customer service is (and isn't), but I think this definition by ACA Group sums up what excellent customer service is beautifully: excellent customer service (is) the ability of an organization to constantly and consistently exceed the customer's expectations".
(a) Customer care is at the heart of any successful service organization. Discuss the importance of customer care?
(b) There are numerous benefits for a company to properly deal with customer complaints. Select any service organization and describe the benefits of appropriately rectifying a customer complaint.
what is the square root of 9?
6. Cubic Splines (Matlab) (6 points) (a) Use Matlab to create a regular grid x of data points in the range from 0 to 10 with a grid spacing h = 0:5. Calculate an array y of values
Think about a specific sales job with a specific company that you might want to do. Then,if you were starting your own prospect list, explain in detail how you would use your own
What is marketing transaction? A marketing transaction is one in that the buyer and the seller, not individual of the nature of the product, skill mutual satisfaction the selle
various approaches followed by FMCG companies in test marketing
considering the concept of product life cycle where would you put video games in thier life cycle
Question 1: a) Explain how the factors of intangibility and perishability affect tourism services and discuss their marketing implications. b) Elaborate on two factors of
draw the Typical Profiles Of Shoppers Stop Customer Segments .
Question: a) Wilson Publishing - which publishes a series of textbooks in management by different authors - intends to give a new book on Marketing. Marketing is an area they h
(a) Explain with example the concept of anatomy of a product. (b) Differentiate between a brand mark and a brand name. (c) Draw an appropriate diagram to illustrate the impor
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