What you expect to be a quality service, Marketing Management

Assignment Help:

Question:

(a) Why are services generally more difficult to evaluate - both before and after consumption - as compared to most goods ?

(b) Discuss how customer expectations are formed.

(c) With reference to the tertiary education sector and particularly to an MBA program, indicate what you expect to be a quality service.


Related Discussions:- What you expect to be a quality service

Global markets, Understanding other cultures is vital to success in the glo...

Understanding other cultures is vital to success in the global marketplace. Refer to Table 21-3 which lists some blunders in International Marketing. One of my favorite blunders ha

Determine the efficiency of utility model, Use Newhouse (1970) nonprofit ho...

Use Newhouse (1970) nonprofit hospital's utility model to maximize U(Q, q) where Q=Quantity and q=quality with zero-profit constrain. You may assume there is an inverse demand P(Q)

Affordability based pricing, Affordability Based Pricing  : The affordab...

Affordability Based Pricing  : The affordability based pricing is relevant in regard  of  necessary  commodities,  which  meet  the  basic  requirement  of  all sections of peop

Process design can best be improved, Process design can best be improved by...

Process design can best be improved by Adopting a strategy of continuous improvement.

Test marketing., explain the various approaches better followed by smcg com...

explain the various approaches better followed by smcg companies in test marketing?

Illustrate the changing packaging in strategic decision, Illustrate the cha...

Illustrate the changing packaging in strategic decision? Changing the packaging: This may want to take the advantage of a new development like the container invented of la

Differentiate holistic marketing and conventional concept, How holistic mar...

How holistic marketing concept is different from conventional concept? Holistic marketing is an approach to marketing which attempts to recognize and reconcile and the complexi

Challanges of e - marketing, The challange of E - Marketing 1.       Li...

The challange of E - Marketing 1.       Limited consumer exposure and buying 2.       Skewed user 3.       Choose and clutter 4.       Security 5.       Ethical con

Pepcid AC racing to OTC, have to do case study for Pepcid AC Racing to OTC-...

have to do case study for Pepcid AC Racing to OTC-- anyone have idea what are the weaknesses in this case?? Also, can you think think of any alternative solution besides either to

What is product research in scope of marketing research, What is Product Re...

What is Product Research in scope of Marketing Research? Product Research: Product research is related with the conversion of customer require to tangible product offer.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd