Question 1:

(a) Show the qualities of an effective job application form.

(b) Describe the limitations of interviews as a method of selection.

(c) Show TWO other methods of selection which are suitable to your organization or any other organization of your choice.

(d) On what basis can employers discriminate among employees?

Question 2:

"Performance Management is a means of getting better results .... by understanding and managing performance within an agreed framework of planned goals, standards and competence requirements." (Armstrong)

(a) Show the steps involved in Performance Management.

(b) How will goals, standards and competence requirements be determined?