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Q. Illustrate basic concepts of EFQM model ?
1 results of orientation: achieve results that delight all the organization stakeholders.
2 customer focus: create sustainable customer value.
3 leadership and constancy of purpose: visionary and inspirational leadership coupled with constancy of purpose.
4 management by processes and facts: manage the organization through a set of interdependent and interrelated systems processes and facts.
5 people development and involvement: maximize the contribution of employees through their development and involvement.
6 continuous learning innovation and improvement: challenge the status quo and effecting change by using learning to create innovation and improvement opportunities.
7 partnership development: develop and maintain value adding partnerships.
8 corporate social responsibilities: exceed the minimum regulatory framework in which the organization operates and to strive to understand and respond to the expectations of their stakeholders in society.
Q. Show Recruitment policy? A policy is a standing plan, policies or directives provide continuous framework for the executive actions on policy recurrent problems. A policy as
Question 1: (a) Organisational Behaviour is basically concerned with the study of human behaviour at work and with finding ways by which employee performance and productivity
Q. Two countries exist in this model, R and P. P is relatively labor (L) abundant, as is evident in the bottom right horizontal axis. If Country P were to be totally specialized
Q. Define Economic value added ? Economic value added (EVA): the EVA measure represents the difference between a company post tax operating profit and the cost of the capital i
Staffing Staffing is the process through which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs, at the r
with the aid of a diagram, discuss the process of delegation
QUESTION Our abilities to perceive the world, to reason, to learn from experience, and to communicate with others are often taken for granted. The magnificent cerebral machiner
Question: (a) "Current pressures to control labour costs and protect tighter profit margins demands an increasing rather than decreasing emphasis on human resource planning"
#USING THE GUEST MODEL OF HRM DEMONSRTATE THAT THE DISCIPLINE OF HR IS IN A WORLD OF ITS OWN IN TERMS OF PEOPLE MANAGEMENT
the Grievance: Carter Cleaning Company
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