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Q. Illustrate basic concepts of EFQM model ?
1 results of orientation: achieve results that delight all the organization stakeholders.
2 customer focus: create sustainable customer value.
3 leadership and constancy of purpose: visionary and inspirational leadership coupled with constancy of purpose.
4 management by processes and facts: manage the organization through a set of interdependent and interrelated systems processes and facts.
5 people development and involvement: maximize the contribution of employees through their development and involvement.
6 continuous learning innovation and improvement: challenge the status quo and effecting change by using learning to create innovation and improvement opportunities.
7 partnership development: develop and maintain value adding partnerships.
8 corporate social responsibilities: exceed the minimum regulatory framework in which the organization operates and to strive to understand and respond to the expectations of their stakeholders in society.
Q. Show Characteristics of the grievances? Characteristics of the grievances: some noticeable features of grievances are as follows: 1. A grievance refers to any form of dis
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should applicants be selected primarily on basis of their ability or personality or fit?how can fit be assessed?
Difference between traditional and realistic job preview: Traditional job preview Realistic job preview 1. Setting unrealistic and high job expectations. Setting realistic j
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WITH AN AID OF A DIAGRAM EXPLAIN HRM STRATEGY AND PLANNING#
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When do managers have to do Hard and Soft HRM?
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