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Question 1:
Hospitality and tourism operators have recognised that in order to compete effectively in a turbulent environment, they need to differentiate themselves from their competitors. Examples of high performance work organisations demonstrate that approaches to the management of human resources represent a competitive differentiator. Discuss using relevant industry example.
Question 2:
Identify the steps in the selection process and list the selection criteria that are available. Elaborate on how these criteria can be used to make selection more effective?
Question 3:
Team work needs to be considered as part of an organisations' HRM strategy. Discuss, supporting your answer with at least one example of the most appropriate team work to a specific circumstance in the tourism and hospitality industry?
Question 4:
Corporate Social Responsibility is a new phenomenon in the tourism and hospitality sector and many organisations have developed programmes to demonstrate this. Elaborate on the importance of developing such a programme for a tourism or hospitality organisation of your choice.
Question 5:
Training and development can be mostly seen as a cost. Discuss why it should be in fact seen as an investment, rather that a cost, by organisations operating in the tourism sector?
Question 1: (a) Define training in an Organisation. (b) Why is it important to analyse (i) Business and human resource plan (ii) Job analysis for training needs purp
Q. Increase efficiency of employees? Increased efficiency of employees: the efficiency of employees would be high when they are asked to participate in decision making. The com
If human resources are a major source of competitive advantage and the key determinant of an organization's ability to pursue a given strategy, why have the human resource aspects
Q. Conduct of the enquiry? Conduct of the enquiry: this step should deal with three points: 1. Deciding as to who should be the enquiry officer. 2. Deciding as how to pro
Q. Explain Recruitment process? Recruitment: it is the process of searching for prospective employees and stimulating to apply for jobs in an organization. It deals with: a.
Question 1: "Performance Management is a means of getting better result by understanding and managing performance within an agreed framework of planned goals, standards and co
Q. What are the Merits of case discussion method? 1 it problems analytical thinking and develops a person problem solving. 2 it encourages open mildness' and serves as a mea
confident of succeeding
Q. How Environmental factors affecting job design? Environmental abilities and availabilities: efficiency consideration must be balanced against the abilities and availabilitie
Limited of a job description: An important limited of a job description is that it can soon become obsolete since a job tends to be dynamic, they are not static". Guidelines: a
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