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QUESTION 1
Elaborate on the communication skills that you believe employees should possess in order to ensure that customers are satisfied with the services provided by organisations.
QUESTION 2
a) Identify and explain the stages of the team development process.b) Explain 3 reasons which may lead to conflicts in organisations. Support your answer with examples.
QUESTION 3
You have been given the task to give a formal presentation to a group of 50 individuals. What are the factors that you would consider in order to ensure that your presentation is successful?
QUESTION 4
Explain the steps that need to be considered in order to ensure that a candidate in well prepared for a job interview.
QUESTION Wanda was made supervisor of the four representatives in the Consumer Credit Services Department of Winston Country Savings Bank when the previous boss was promoted.
Question: (a) Managers, engineers and experts often plan their actions before acting upon any issue. But planning is successful, only if, there are appropriate control proces
The major characteristics are: 1. Several jobs are combine into one. 2. Employees make decisions ( empowerment of employees.) decision making becomes part of the job.
explain time series and its usefulness
QUESTION 1 (i) Outline the importance of good body language at work. (ii) Elaborate on its importance while dealing with clients. Answer with examples. QUESTION 2
Globalisation Globalisation is becoming increasingly popular amongst modern day business, due to the business market evolving at an extremely fast pace, it is necessary for or
What are the features, advantages and disadvantages of sole proprietorship
How could technology help solve the problems at the front desk? Explain what you propose very specifically and clearly. Please do not give round-about general answers.
Most air travelers now use e-tickets. Electronic ticketing permits passengers to not worry about a paper ticket, and it costs the airline companies less to handle than paper ticket
QUESTION ‘The internalization theory posits that firms would have a strong incentive to avoid joint venture agreements since they are viewed as second best alternatives in allo
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