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Explain the importance of knowledge management
Enterprises need expertise in KM to sustain and enhance their competitive advantage of the organisation in an environment of growing competition for resources - finance, human, and physical resources, markets, etc. The knowledge manager, at all levels, is expected to posses special capabilities for creating, mobilising, and communicating knowledge available with the organisation as well as elsewhere. Knowledge embedded in the organisation's business or work processes and in the employees' including their expertise, skills, experiences, provide the enterprise capabilities to create, produce and deliver customers what they need, when and where they need it.
Q. Role playing method? This method is also called role reversal ‘socio drama' or psycho drama' here trainees act out a given role as they would in case in a stage play. Two or
can be a development assignment?
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steps to be followed
What is the need of knowledge management in an organisation KM is introduced to help an organisation of whatever nature to create, share, and use knowledge effectively because
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An important function of effective management is accurate measurement of employee performance. Chapter 7 discusses the foundation, design, and implementation of performance measure
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