Question 1:

(a) Differentiate clearly between the terms ‘Training' and ‘Development'.

(b) Discuss the following training methods available to an organisation.

(i) Apprenticeship
(ii) Seminars

Question 2:

(a) Define and explain the term ‘recruitment' .
(b) Briefly outline the various methods of recruitment.
(c) Discuss the third party method of recruitment.

Question 3:

(a) Differentiate between a job and a task
(b) Clearly explain the components of a job analysis.

Question 4:

(a) What is a group?

(b) Elaborate on any four characteristics of ‘groups'.

Question 5:

(a) What do you understand by ‘performance appraisal'?
(b) Explain the following errors that might occur during an appraisal process:
(i) Halo effect
(ii) Central tendency error
(iii) Similarity error