Question 1:

‘HR Policies are rules and procedures designed to provide a clear structure for Human Resources Management.'

(a) Discuss the importance of HR policies in organizations.

(b) What are the elements which need to be considered when designing a Human Resources Policy?

Question 2:

‘Unhappy employee does not produce at his or her best and both productivity and competitiveness eventually decline'

Question 3:

Briefly describe the different perspective and approaches to conflicts.

(b) What are the possible causes of conflict and briefly explain how it can be managed in an organization?