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Question 1:
Tutti Fruitty Co Ltd is a small locally own chain of restaurants and has not been doing greatly these days. It has twelve different outlets and employs 15 employees in each of its outlets and each of them caters for 100 covers per meal. Turnover has been very high over the past two months and the owner of the chain of restaurant wants to change this situation and hence has recruited you to help him solve his problem. As the newcomer to Tutti Fruitty you are to change the owners' misconception that training is only a cost to an organisation.
Question 2:
Discuss the importance of human resource management to the success of service organisations?
Question 3:
Determine the basic functions of performance appraisal? How might each of these functions be used?
Essential of a good appraisal system: a sound appraisal system should completely with the following: 1. Reliability and validity: the system should be both valid and reliable
Forms of grievances: a grievance may take any one of the following forms: Factual: a factual grievance arises when legitimate needs of the employees remain unfulfilled; wage
Jane Burns, an HR analyst for Standard City, USA, knows that SDy (standard deviation of dollar-valued job performance among untrained employees) for firefighters in her city is $28
Role of money in motivation: Money plays an important role in motivation. Managements generally make use of financial incentives like wages and salaries, bonus, retirement ben
Mr Donald Alexendar, Managing Director of Exclair Plc, a company engaged in the financial services sector employing more than 75 employees, attended an international workshop on
Disadvantages of BARS: a. It is very time consuming and expensive to develop BARS for the every job. b. Behaviours used are more activity oriented than result oriented. Seve
The literal meaning of the compensation is to counter balance. In the case of human resource management, compensation is referred to as money and other benefits by an employee for
Q. What is Scanlon plan? Scanlon plan: under this plan, a constant production (ratio of wages to the sales value) of the added value of output is paid to the workers who
Define knowledge management from an information system perspective. KM refers to managing the knowledge of individuals to be used as an organisational resource. From an informa
Question 1: a) Define „group?. b) How does proper understanding of group dynamics impact on a person?s membership in a group? c) What are the advantages and disadvan
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