knowledge-based product should

• Have captured the tacit knowledge of one or more experts in a domain of study or practice;

• be the result of collaboration between domain specialists and information specialists;

• promote collaboration between and among users of the products and domain specialists;

• be rich in content and if possible have a wide reach within the potential user community; enable quick and easy access to information about the domain;

• be possible for users of the product to learn new skills, gain insights (or improve skills) in the domain that is targeted by the product; where possible, promote cross-cultural information access, understanding and communication; and

• continuously evolve with new inputs resulting from interactions that take place in the process of using it