Concept of rational decision-making process, Business Management

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Question:

According to Robbins (2010), decision-making is the essence of the manager's work. Managers are involved in both short term and long term decision-making. Good decision-making can have a lot of impact on the performance of an organization.

(a) In the context of decision-making, explain the decisional roles as described by Mintzberg.

(b) Describe what you understand by the concept of rational decision-making process.

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