Question 1:

(a) Elaborate on the items included in a job description.

(b) Discuss the usefulness of a job description in an organisation.

Question 2:

To cope with changes, organisations are investing a lot in terms of time and money in the training of their valued employees. Common training methods include:

(i) Apprenticeship
(ii) Training by experienced workmen

For the above training methods, explain:

(a) the circumstances under which you believe each training method is more appropriate and why.
(b) Three advantages of using each method.
(c) Three disadvantages of using each method.

Question 3:

(a) Briefly explain Maslow's hierarchy of needs Theory.
(b) Discuss the limitations of Maslow's Theory to managing people.
(c) Discuss how Mc Gregor Theory might help to solve the problem of falling productivity in your organisation.

Question 4:

(a) Differentiate between Personnel Management and Human Resources Management.
(b) What are the main areas of action of a modern HR department? Discuss with reference with an organisation/s you are familiar with.