Briefly describe the functionalities of crm sub modules, Marketing Management

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Question 1:

Briefly describe the functionalities of CRM sub modules. List out the benefits of CRM Systems.

  • Functionalities
  • List the benefits 

Question 2:

Differentiate between Open Source and Commercial ERP. Briefly describe the key principles to a proper ERP system selection process.

  • Differentiate 
  • Explain 

Question 3:

What is ATO and how is it different from ETO? List the advantages of CAD/CAM.

  • Define and justify 
  • Advantages of CAD/CAM 

Question 4:

Explain briefly about JD Edward's and PeopleSoft's applications and their various modules.


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