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QUESTION
E Deming, P Crosby and J Juran ( the 3 Quality Gurus ) have greatly contributed to the field of Total Quality Management . You are required to compare and contrast their teachings in the following areas-
(a) Definition of quality
(b) Cost of quality
(c) Statistical process control
(d) Basis of improvement
(e) Management responsibility
Local Book Suppliers: Every library has to depend on local booksellers for most of the supplies. Unlike the major outside book markets referred to earlier, local book shops d
Question 1: "One of the main challenges of hotel management today is the rapid changes in customer requirements, trends and tastes, resulting in the necessity for frequent exte
In 2001, a Chennai- based two- wheeler major introduced a bonus scheme for its employees. Employees covered under this bonus scheme are evaluated through a three-tier process- (1)
Problem: Dressel (1986) defines evaluation as "the collection and interpretation, through systematic and formal means, of relevant information which serves the basis for ration
Question 1 What do you mean by family business? Explain the family business life cycle Question 2 Describe the types of business policies Question 3 List and expla
QUESTION Ansoff's Matrix is described as a very useful tool that can be used in nearly every scenario. Define and describe Ansoff's Matrix. Explain how each of the four Quadran
Participative Management Umbrella term encompassing management methods where employees share a significant degree of decision-making power with managers. These include MBO, con
What is promotional Mix? Mention and explain the elements of promotional mix?
BINDING AND PRESERVATION WORK: Preservation and binding are those aspects of librarianship that have frequently been neglected. It is generally acknowledged that in the presen
Centralised Processing By "processing" we mean technical operations that are necessary to prepare library materials for access and use. So, centralized processing would mean u
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