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QUESTION
E Deming, P Crosby and J Juran ( the 3 Quality Gurus ) have greatly contributed to the field of Total Quality Management . You are required to compare and contrast their teachings in the following areas-
(a) Definition of quality
(b) Cost of quality
(c) Statistical process control
(d) Basis of improvement
(e) Management responsibility
Releasing Work: Documents whose physical and technical processing have been completed are released for use at prescribed intervals, like once a week, once a fortnight, or on
Overview of Project Quality Management The process of ensuring all project activities, that are necessary to plan, design and implement a project are efficient and effective wi
Ascertaining Demand: The methodology to be followed in ascertaining users' needs have been discussed in detail, in Unit 5 under Sec 5.2 Users' Studies of this Block 2. In addi
Microforms: Micropublishing is retrospective, being merely the reprinting of previously existing materials. Back files of newspapers, periodicals and out-of-print materials a
Nominal Group T echnique It is a method of group decision-making in which individual members meet face to face, first, to generate ideas individually, and then to poll
CHARACTERISTICS OF RESEARCH TOOLS: An ideal measuring instrument is one which results in measures that are relevant, accurate objective, sensitive and efficient. Measures wh
Alphabetical index: The alphabetical index to a classified catalogue; consisting of author, title (wherever necessary), subject entries and other entries for collaborators, se
QUESTION 1 (i) Why ethics is important in procurement? (ii) How a public official involved in planning or conducting public procurement proceedings or contract administratio
Drawbacks There are certain drawbacks and disadvantages also in centralization of processing. 1) Some libraries may not be able to afford the operational costs involved.
User Approaches We have seen the purpose and functions of a catalogue. By using a library catalogue we can find out the various documents available in the library, without ph
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