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Question 1 Define conflict. Discuss four ingredients of conflict
Question 2 Discuss four different types of conflicts which may occur in any organization
Question 3 List few steps to manage conflict in organization
Question 4 Explain A.E.I.O.U model
Question 5 Compare conflict resolution with conflict management. List some conflict resolution techniques
Question 6 What do you mean by e-negotiation? Discuss six basic elements of negotiation
Question 1 What do you mean by ‘Purchasing cycle'? Explain the steps in purchasing cycle Question 2 What is vendor registration? Explain the vendor status and the process
A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteei
INFORMATION SERVICES: In the earlier Unit of this Block (Block 1, Unit 1), you have learnt about the concept and need for information. In this context, it has been emphasised
Subject Analysis: Subject analysis is one of the longest established forms of added value in information services. It extends to the intellectual processes of indexing, classi
Finding resources: As said earlier, supply is another basic factor. Supply means availability of documents for acquisition. Information regarding supply can be collected in th
Case let 1 M/s. ABC Ltd is a medium-sized engineering company producing a large-range of product lines according to customer requirements. It has earned a good reputation as a quic
Question 1 (a) Using examples, describe the process of communication, including the different elements of the communication process. (b) Show the different functions of co
QUESTION 1 The museums of today serve increasingly complex institutional missions and diverse audiences through their programs. Critically discuss and analyze the role of museu
Locus of Control Many people see themselves as very much in control of their lives. From them some see themselves as not being in control of the events which is happening aroun
ORGANISATION OF DOCUMENTATION: The documentation and information centres at local levels that are attached to individual R&D institutions, business houses, industrial enterpri
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