Solution-What did you hear in the presentation that

What did you hear in the presentation that reinforced

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Reference no: EM131645212

Discussion

Based on the YouTube and Dave Carroll's video in discussion question one, answer the following question:

https://www.youtube.com/watch?v=5YGc4zOqozo&feature=youtu.be

What did you hear in the presentation that reinforced what you learned (Managing Process, CRM, Customer Service)? Or what did you hear that was different? Explain in detail, citing information from the previous week's lectures.

Reference no: EM131645212

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What did you hear in the presentation that reinforced

Reference no: EM131645212

Reference no: EM131645212

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