Monitor and review the performance of members of a team

Assignment Help Marketing Research
Reference no: EM13989

Monitor and review the performance of members of a team.

To do this, you will need to create a fictitious company with operational plan, a management role and worker profiles.

Each performance team member will undertake a number of activities to manage the performance one of the workers. This will include management activities such as developing a work allocations, identifying KPIs, participating in several coaching role plays, undertaking performance reviews and proposing a development plan for remedying poor performance by the worker you are responsible for supervising. Upon completion, you will each be required to make a class presentation of your outcomes. Your presentation should include an overview of your role and the worker's role, work allocations, KPIs, the identified performance issues, an overview of the coaching activities and development options you considered, and a review of worker performance in relation to the expected KPIs.

Procedure

1. As a team, use the company you have created and complete the operational and departmental goals of the operational plan.

2. As a team, create and develop profiles for 3 different ‘workers' in that company to be ‘managed' by you and your team mates.

3. Have your facilitator approve your team's worker profiles.

4. You must then take responsibility for one of the ‘workers' and be their manager.

5. Develop individual goals, KPIs and tasks for your worker and document these in the worker's performance management plan.

6. Create three reasons why your worker is not achieving their KPIs (performance issues). You can select the reasons from the list below or develop your own:

- high levels of absenteeism at performance team meetings
- missing deadlines for task deliverables
- poor team work
- poor communication skills

7. Conduct 2 coaching role plays. This will require the involvement of the other members of your Performance Team. One team member must assume the role of your worker while the other team member is an observer of the role play:

- Brief the team members on the required performance (KPIs) and performance issues you have identified for your worker

- Coach the team member (your worker) on the identified performance issues while being observed

- Prepare a performance development plan on the basis of the outcomes of each coaching session

- Prepare file notes from these coaching sessions to be placed on the worker's file

- Complete a reflection sheet and your observer completes an observer sheet

8. Undertake a performance appraisal meeting with your worker (with the same team member playing the role) and complete the performance management and performance development plans and record notes or the worker's file.

9. Present your finding to the class at a time allocated to you by your assessor.

Reference no: EM13989

Questions Cloud

The case of armani : The case of Armani
Systems analysis and design requirements : Systems Analysis and Design requirements
Conduct an interview in a simulated work environment : Conduct an interview in a simulated work environment and make selection decisions.
Develop a job description and advertisement for a job : Develop a job description and advertisement for a job
Monitor and review the performance of members of a team : Monitor and review the performance of members of a team.
Case study: downsizing at st bedes : Case study: Downsizing at St Bedes
Write an essay on wifi performance : Write an essay on WiFi performance
Case study:the british airways story : Case study:The British Airways story
Evaluate business value : How can internet technologies be involved in improving a process in one of the functions of business? Choose one example and evaluate its business value.

Reviews

Write a Review

 

Marketing Research Questions & Answers

  Producing quality steel by stressing sound management

Nucor Corporation- Producing Quality Steel by Stressing Sound Management Practices

  Market research

The director of market research at a large department store chain wanted to prepare a survey throughout a metropolitan area to calculate the amount of time working women spend shopping for clothing in a typical month.

  A business plan: gift shop

A business plan for a gift shop contains so many constraints and aspects to be taken into consideration before start up with something.

  London congestion charge

Generate revenue for city are under consideration. The two proposals are London Congestion Charge and Charging for Firefighting.

  Managerial decision making

This assignment is based on Managerial Decision Making. Compare and contrast the theoretical and practical differences between "formal research" and "business proposals".

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd