Rich langston''s communication effectiveness

Assignment Help HR Management
Reference no: EM1334865

Need guidance for the above as per attached. This is at master level and application of both theory and practical real life example in business context are both equally important. Focus should be on the case study.

Detail of the requirements, important notes and recommended readings for references are all listed as per attached. It is necessary to follow the requirements stated.

Case for critical analysis: Inter-City Manufacturing, Inc.

The president of Inter-City Manufacturing Inc., Rich Langston, wanted to facilitate upward communication. He believed an open-door policy was a good place to start. He announced that his own door was open to all employees and encouraged senior managers to do the same. He felt this would give him a way to get early warning signals that would not be filtered or redirected through the formal chain of command. Langston found that many employees who used the open-door policy had been with the company for years and were inadequate policies and procedures. Langston would raise these issues and explain any changes at the next senior managers' meeting.

The most difficult complaints to handle were those from people who were not getting along with their bosses. One employee, Leroy, complained bitterly that his manager had overcommitted the department and put everyone under too much pressure. Leroy argued that long hours and low morale were major problems. But he would not allow Rich Langston to bring the manager into the discussion nor to seek out other employees to confirm the complaint. Although Langston suspected that Leroy might be right, he could not let the matter sit and blurted out, "Have you considered leaving the company?" This made Leroy realise that a meeting with his immediate boss was unavoidable.

Before the three-party meeting, Langston contacted Leroy's manager and explained what was going on. He insisted that the manager come to the meeting willing to listen and without hostility towards Leroy. During the meeting, Leroy's manager listened actively and displayed no ill will. He learned the problem from Leroy's perspective and realised that he was over his head in his new job.

After the meeting, the manager said he was relieved. He had been promoted into the job from a technical position just a few months earlier and had no management or planning experience. He welcomed Leroy's offer to help him do a better job of planning.

Source: Daft, R.L. (2000), Management. Hartcourt College Publishers.

Case for critical analysis: Inter-City Manufacturing, Inc.

Answer the following questions based on the case:

1. What techniques increased Rich Langston's communication effectiveness? Discuss.

2. Do you think that an open-door policy was the right way to improve upward communications? What other techniques would you suggest?

3. What problems do you think an open-door policy creates? Do you think employees are reluctant to use it? Why? Use example(s) and literature to support your stand.

4. Henry Mintzberg's research indicates that diverse manager activities can be organized into ten roles. Identify two of these roles that Langston performed in carrying out his open-door policy.

5. Which style of leadership is Langston exhibiting based on Hersey & Blanchard's Situational Theory? Evaluate its effectiveness in a company like Inter-City.

Important Notes:

1. Application of theory and practical example are equally important with appropriate use of Harvard referencing method with in text citation.

2. Recommended author for this subject is Richard L. Daft and recommended reading is The New Era of Management 2006 and 2008. And all others related management theory and practice readings including online, journal and etc.

3. Plagiarism check is needed via some software so originality is important and no wholesale copying is allowed.

4. Report should be in essay format.

5. Sufficient use of references is crucial.

Reference no: EM1334865

Questions Cloud

Explain marketing campaign for youth football team : Explain Marketing Campaign for Youth Football Team and Positioning- fixing the entity in the minds of the consumers in the target market
Find out your letter grade based on your exam score : Write down a grading program that helps to determine your letter grade based on your exam score.
Voluntary export restriction which reduced us imports japan : Suppose Japan agreed to a voluntary export restriction which reduced US imports of Japanese steel by 10 percent. What would be the likely short-run effects of that VER on the U.S..
Personal strategy for revising and editing papers : What is your personal strategy for revising and editing papers?
Rich langston''s communication effectiveness : What techniques increased Rich Langston's communication effectiveness and Do you think that an open-door policy was the right way to improve upward communications? What other techniques would you suggest
A nation has a lower inflation rate than all growth : A nation has a lower inflation rate than all growth. What can be said about each of the following.
Implementing a strategy: structural, leadership : Which of the following considerations are most often neglected when implementing a strategy: structural, leadership, or cultural? Explain your answer.
Question about recruitment methods : Identify, compare, and contrast the specific internal and external recruitment methods used for the occupational groups represented in cell phone industry, pharaceutical, and municipal government and What similarities and differences exist across ..
Explain marketing mix for an in-home care agency : Explain Marketing Mix for an In-Home Care Agency and Please show me a example of a detailed marketing mix for an in home care agency


Write a Review


HR Management Questions & Answers

  Job study at dirt finder after a tsunami

Human Resource: Job Study at Dirt Finder after a tsunami - Job Study at Dirt Finder

  Human resource concepts and techniques

What human resource concepts and techniques do you feel are useful for line managers And in what way are these useful?

  What is an agenda 21

What is an Agenda 21

  Development method for human relations

Development method for human relations - Recommend a development method for each scenario below and explain exactly why one would use/chose that particular method.

  Characteristics of the ideal learning organization

What are the characteristics of the ideal learning organization? What are the observable behaviours for each characteristic? What would be the result of these behaviours?

  Show the privatization of jobs in the public sector

Privatization of Jobs in the Public Sector- Privatization of jobs in the public sector has increased as budget problems as a staffing alternative

  Strategic leadership - human resources

Position Paper on the guidlines for research in regards to human subject participation and Institutional Research Board requirements.

  The pursuit of happiness - hr management

How does this movie relate to Human Resource Management and What did you learn from this movie about Human Resource Management

  Global business hrm strategies

Global Business HRM Strategies - determine how the HR-related practices enable talent acquisition, employment law, and knowledge management

  Consideration for second agreement

Arthur contracts to sell Ben his house for $100,000. Later the parties modify the contract by changing the price to $110,000. All other terms remain the same.

  What interviewing method will you use

What interviewing method will you use and why and What will you do to ensure a reliable and valid screening process is used?

  How should companies select expatriate workers

Explain the company's policies in selecting expatriate workers and Based on what you read in the current module, evaluate the policies. Discuss the strengths and/or weakness of current practices adopted by the company

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd