Reference no: EM133759602

Write complex documents

Assessment Tasks

Question 1

Access your organisation's style guide for creating various documents. Refer to that document to answer the guide questions below.
If you're not currently in a workplace/organisation, refer to Bounce Fitness as your organisation. Learn more about Bounce Fitness in the link below:

Identify the font style that must be used for all documents produced.
Identify at least one type of document that is discussed in the style guide you accessed.

Outline the content that must be present in the identified document according to the accessed style guide.

Identify the citation style that must be used for all references used.

Question 2

Define formatting as used in documents.

Complete the table below.
Briefly explain how a well-formatted document and a badly formatted document can affect the following aspects of a document.

Question 3
Complete the table below:
Identify at least two types of data categories
Describe the data that belongs to each identified category

Question 4
Complete the table below:
Identify at least three methods commonly used to sequence data
Data sequence refers to the data's order of appearance when presented in a document, a presentation, or some other form of communication.
Briefly describe how the data is sequenced for each identified method.

Question 5
Answer the guide questions below about rules of written English.
Language rules are the non-negotiable principles that must always be used when using the language. They govern grammar, word use, sentence structure, and other aspects of written English.

Identify at least two uses of a full stop.
Identify at least two uses of an apostrophe mark.
Identify at least two instances when words must be capitalised in a sentence.
Identify at least three uses of a comma in a sentence.

Question 6
Complete the table below by explaining why each convention listed below is applied in written documents.
Language convention refers to the practices that a writer would use in creating their text. Conventions are flexible in that they are generally followed but can also be broken to suit the need of the writer. They include word choice, text structure, tone, narrative perspective, metaphors, etc.
Conventions
Using correct end-of-sentence punctuation
Ensuring all pronouns have clear antecedents or nouns.

Question 7
Listed below are functions commonly used in Microsoft Word. Complete the table below by briefly explaining what each function does.

Question 8
Complete the table below:
Identify at least three sections that are specific only to an email
Identify the type of information found in each identified section when completing an email

Question 9
Complete the table below. Identify how each factor listed below is applied in procedure documents.

Factor Identification of Application of each Factor in Procedure Documents
Definition      
Frequency of Change
Is the document frequently updated, or is it rarely changed?      
Condition Needed for Best Implementation
What needs to occur for these to be best implemented?      
Reflects
Information contained in each document is related to what?      

Question 10
Complete the table below. Listed below are sections commonly found in a business letter. Briefly explain the information that you would find in each section.

Section of a Business Letter Information Found in Each Section
Letterhead      
Salutation/Greeting      
Signature      

Question 11
Access and review Bounce Fitness's Style guide using the link below.

Complete the table below by identifying the specifications for recording for each section of the Meeting Agenda listed below according to Bounce Fitness's Style Guide.

Section of the Meeting Agenda Template

Meeting Title      
Agenda      
Presenter      

Question 12
Listed below are factors to be considered when trying to determine if a document is appropriate.
Outline at least one process that you can use to determine the suitability of a document based on each factor listed below.

Audience      
Purpose      
Format      
Structure      

Question 13
Answer the guide questions below about methods you can use for reviewing a document.

Outline at least one process you can use to review the grammar in a document to ensure that it is correct.

Outline at least one process you can use to review that all words are spelled accurately.
Outline at least one process you can use to ensure that the writing style used in a document is appropriate for its purposes.

Question 14

Identify at least one reason why each text element listed below is used in a document.

Practical Assessment

The Practical Assessment is a set of tasks that must be completed in a workplace, or in an environment with conditions similar to that of a real workplace.
To be assessed for this unit of competency, you must demonstrate your skills and knowledge to plan, draft and finalise complex documents
The Practical Assessments in this workbook include:
Workplace Project Assessment
A series of written practical tests assessing the learner's practical knowledge and skills underpinning of the unit of competency. This includes the learner completing workplace documents or similar as evidence of competent performance.
Workplace Practical Observation
A set of assessment tasks where the learner must demonstrate practical skills relevant to the unit of competency. These skills are to be demonstrated while being observed by the assessor.

Project Overview

Task 1: Develop Content Overviews
Task 2: Confirm Gathered Information
Task 3: Draft Each Document
Task 4: Seek Feedback on Completed Drafts
Task 5: Rectify Draft Documents
Task 6: Submit Draft Documents to Relevant Personnel for Approval
Task 7: Finalise Each Document

You are required to:
Complete the tasks within the time allowed, as scheduled in-class roll.
Access and review information relevant to three different types of documents to be completed
Develop at least one content overview for each document
Consult with organisational personnel relevant to each document to confirm the information and requirements gathered
Draft each document according to the information and requirements identified in each completed content overview
Submit drafts for relevant personnel's review and approval
Amend drafts according to personnel's review

Task 1: Develop Content Overviews

This task will require you to develop at least three content overviews - one content overview each for at least three different workplace documents.
Use your organisation's templates to complete this task or use the Content Overview template provided at the Bounce Fitness site.
To complete this task, you must:
Choose at least three different documents you will complete for this assessment from the list below:
General emails
Business Letters
Procedures
Meeting Agendas
Access and gather information that you will need to complete each of the three documents you chose
This will require you to identify and research information relevant to each type of document chosen, such as:
Organisational policies and procedures relevant to each document.
Requirements to be met relevant to each document's purpose (e.g., information to be included in the document)
Audience of each type of document
Purpose for creating each document
Additional documents or materials that contain information to be included in each document's content
This can include:
Organisational documents
Printed or online documents relevant to the topic of each document

Formatting and structure of each document based on your organisation's style guide, or use Bounce Fitness's Style Guide:
Style Guide
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/administrative-policy-procedures/
Complete at least one content overview for each workplace document.
Each content overview must include the following:
Organisational requirements for developing each type of document
Style guide requirements to be implemented, specifically:
Format
Structure
Graphics
Outline of the information that you will include in each document
Review Workplace Project Task 1 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the templates you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the content overview template provided at the Bounce Fitness site.

Submit three partially completed content overview templates- one for each complex workplace document to be completed for this assessment
You must also submit supplementary evidence of the documents or resources accessed to complete each content overview
Supplementary evidence to submit includes:
Organisational policies and procedures for developing each type of document identified
Additional documents or materials that contain information to be included in each document's content
This can include:
Organisational documents
Printed or online documents relevant to the topic of each document
Organisational style guide accessed with requirements for each type of document

Task 2: Discuss and Confirm Gathered Information

ASSESSMENT INSTRUCTIONS
Your assessor will observe you as you conduct at least three discussions with relevant personnel to discuss and confirm each content overview completed.
Relevant personnel refer to individuals in your organisation who are knowledgeable about the requirements for developing each workplace document you identified in Task 1.
You will be assessed on your practical skills to:
Present the information and requirements you prepared in each of your partially completed content overviews from Task 1
Discuss the cohesiveness of your information and whether the information gathered addresses each document's purpose and requirements
Use listening and questioning skills to ask about additional information
Before starting this task, review the following:
Workplace Project Task 2 - Observation Form
This form outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment.
Workplace Project Task 2 - Assessor's Checklist
This form outlines the following:
Resources you are required to access to complete the task. Discuss these resources with your assessor prior to starting this task.
All criteria your submission must address to satisfactorily complete this task. You assessor will also discuss with you the criteria outlined in this form prior to the assessment
Submit at least three evidence of having discussed and confirmed your content overviews with relevant personnel - at least one evidence for each content overview.
Evidence must be at least one of the following:
Content overviews with notes taken down during the discussion
Meeting minutes
Video recording of discussion

Task 3: Draft Each Document

ASSESSMENT INSTRUCTIONS
This task will require you to develop drafts of each document you have chosen based on the information you have gathered and confirmed.
Use your workplace/organisation's template for each document you have chosen to complete this task or use the template for each document at the Bounce Fitness site.
To complete this task, you must:
Review and implement any changes suggested by each relevant personnel to each content overviews from Task 2
Gather information needed from identified sources to complete each draft document.
Develop drafts for each of your chosen documents.
Ensure that each of your draft is developed according to the information recorded in each rectified content overviews
This includes the following information:
Document and organisational requirements
Style guide requirements
Content outline
Review Workplace Project Task 3 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the templates for each document provided at the Bounce Fitness site.
Submit the following documents to your assessor:
Three rectified content overviews
Three completed drafts to your assessor

Task 4: Seek Feedback on Completed Drafts

ASSESSMENT INSTRUCTIONS
This task will require you to consult with the same personnel from Task 2 to seek feedback for each of your completed draft documents.
To complete this task, you must:
Set a time to consult with the same personnel from Task 2 about revisions to be made to each of your draft documents.
Consultation method can include the following:
Face-to-face meeting
Email correspondence
Video call
During each consultation, discuss the content of each of your drafts. This includes:
Identifying gaps in the required information
Discussing additional material that you need to add to your draft
Identifying revisions to be implemented to your draft
Review Workplace Project Task 4 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Review the template you will use to gather evidence of each of your consultations for this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task.
Submit at least three evidence of consultation - at least one evidence for each consultation conducted with the same relevant personnel for each draft.
Evidence must be at least one of the following:
Email correspondence
Meeting minutes
Video recording

Task 5: Rectify Draft Documents

ASSESSMENT INSTRUCTIONS
This task will require you to rectify each of your draft documents to implement all the comments and feedback provided by each relevant personnel during your consultations from Task 4.
To complete this task, you must:
Review the results of each of your discussions from Task 4.
Access and gather any additional resources that you will need to include into your drafts based on your discussion from Task 4.
This can include:
Organisational documents containing information relevant to each document being developed
Printed or online sources relevant to the topic of each document
Notes from consultation with other individuals from the organisation about the topic of each document
Implement all comments from your consultations to each of your draft documents.
Review your draft documents and confirm that document purpose and requirements are met
Check your grammar, spelling and style in each of your documents for accuracy and punctuation
Review Workplace Project Task 5 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.
You assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.
Submit the three, rectified draft documents to your assessor. You must include any additional documents or sources that you had to access to include into each draft document, such as:
Organisational documents containing information relevant to each document being developed
Printed or online sources relevant to the topic of each document
Notes from consultation with other individuals from the organisation about the topic of each document

Task 6: Submit Draft Documents to Relevant Personnel for Approval

ASSESSMENT INSTRUCTIONS
Your assessor will observe you as you meet with the same personnel who reviewed each of your draft documents in Task 4. For each draft document, you are to discuss your amendments and obtain each personnel's approval to proceed to finalise each of your completed drafts.
You will be assessed on your practical skills to:
Submit each draft document to the same relevant personnel from Task 4 for their review.
Each personnel must review your draft documents based on its completion and your implementation of their comments from Task 4.
Set a consultation with each of the relevant personnel to discuss their feedback on your draft documents.
During each of these meetings, you must:
Discuss the amendments you implemented to your draft documents
Confirm the draft document's compliance with the requirements discussed in Task 2
Follow accepted communication practices and protocols when seeking feedback and information from others
Use listening and questioning skills to seek confirmation of task completion
Obtain the personnel's approval, allowing you to proceed with finalising your draft document

Before starting this task, review the following:
Workplace Project Task 6 - Observation Form
This form outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment.
Workplace Project Task 6 - Assessor's Checklist
This form outlines the following:
Resources you are required to access to complete the task. Discuss these resources with your assessor prior to starting this task.
All criteria your submission must address to satisfactorily complete this task. You assessor will also discuss with you the criteria outlined in this form prior to the assessment
After completing this task, you must submit evidence of consulting each completed draft document with personnel relevant
Evidence must be at least one of the following:
Meeting Minutes
Email correspondence
Video recording of consultation

Task 7: Finalise Each Document

ASSESSMENT INSTRUCTIONS
This task will require you to create the finalised version of each of your documents following the results of each consultation from Task 6.
To complete this task, you must:
Review the feedback and comments you received during each consultation from Task 6
Finalise each draft document following each relevant personnel's approval
Finalising each draft document involves the following:
Applying any final comments left by each personnel during your consultation in Task 6
Apply basic design elements that are appropriate for the intended readers and purpose of each document
Perform a final check over each of your documents to ensure that all requirements have been met
This includes:
All comments and feedback for each document has been sufficiently addressed
Ensuring that grammar, punctuation use and spelling are accurate throughout each document
Appropriate formatting has been applied according to the confirmed requirements from the style guide from Task 2
Basic design elements are appropriate for the audience and document
Review Workplace Project Task 7 - Assessor's Checklist before starting this task. This form outlines the following:
Resources you are required to access to complete the task.
All criteria your submission must address to satisfactorily complete this task.