How can one evaluate the success of the existing rules

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Question: Suppose an organisation has a problem with ‘flame-mail' (abusive emails). It has implemented a set of rules to deal with this problem, but the abuse is perceived to be continuing within these rules by a more subtle use of threat and innuendo. How can one evaluate the success of the existing rules? How can you set objectives for the design of new rules? That a key issue is exactly what defines wrongdoing in this type of situation.

Reference no: EM131531883

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