Determine need to balance bill the patient

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Reference no: EM133606024

Assignment:

One of the most challenging aspects of the revenue cycle is collections. This role is particularly important and requires a skilled employee. Typically, after receiving an RA/EOB from the payer, you will review it and determine if you need to balance bill the patient. Collecting these fees can be difficult.

How would you handle the following situations when talking to a patient in-person:

A patient refuses to pay their copayment
A patient asks you to waive their deductible
A patient asks to speak with the doctor about a discount on their bill

Respond to EACH case. Make sure to use credible resources and cite.

Reference no: EM133606024

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