Describe service blueprinting in your own words

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Question: 1. Find examples of flowcharts and study their details. Describe how the flowcharts might be used to make improvements Questions a, b, c.

a. Provide a definition of a bottleneck. Why is it important to find the bottleneck?

b. Explain the differences between capacity, flow rate, and demand.

c. What kinds of problems are presented by the redesign of existing processes that are not encountered in the design of a new process?

2. Describe service blueprinting in your own words, including examples of when it should be used.

Reference no: EM131909091

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