Explain the Structure of Business Letters?

• Usually to convey information from one organization to another.
• All business letters include standard elements.
• The layout that is most widely used is the full block style and open punctuation.

* optional elements.

• You do not know the name - yours faithfully

You know the name - yours sincerely

• The body of the letter

1. Introductory - introduces the reader to the subject  Include some background information
2. Body paragraphs - contain main points; information, description and explanation
3. Concluding - tells reader what you expect to happen next.

• Purposes for writing business letters

1. Making an enquiry
2. Replying to a request
3. Making a complaint