Explain information systems functions, Marketing Management

Assignment Help:

Problem :

The IT department of a local authority has been operating as an internal agency for three years when the move was to be made to outsourcing. This required a lot of work, as the Chief Information Officer explained:

"There was a lot of information available to the outsourcing companies about current equipment, current costs of running equipment, staffing costs. A lot of information from us to them. But although we had been operating as a trading organisation, there were not any service level agreements in place....It was a problem to redefine measurements from scratch. We worked with a preferred supplier to achieve this. The client evaluation team designed the basic service level agreement and then said to the (contractor) does this meet your criteria or is there anything you want to add to this. We had our own staff on the operational side to complete the main part of this document, went to the user departments as receivers of that service to complete their part and then put the documents together to form a single document in initial draft."

(i) Discuss the reasons why an organisation can choose to outsource some of its Information Systems (IS) functions.

(ii) Identify the preconditions of outsourcing which, if absent, represent constraints to outsourcing; and explain how these can be overcome.


Related Discussions:- Explain information systems functions

Marketing communication , 1. You have been asked to develop a DRTV campaign...

1. You have been asked to develop a DRTV campaign for a product. Choose a specific product in the market today for illustration. a. What would you want to know about the produc

What is growth stage of product life cycle, What is Growth Stage of Product...

What is Growth Stage of Product Life Cycle? Growth Stage: A period of quick market acceptance of product and substantial profit enhancement also. Throughout this stage pr

What is product research in scope of marketing research, What is Product Re...

What is Product Research in scope of Marketing Research? Product Research: Product research is related with the conversion of customer require to tangible product offer.

Explain aid of a market model , Read the article entitled 'Easter egg price...

Read the article entitled 'Easter egg prices rise by around 5 per cent over last year' and answer questions 1, 2 and 3. Easter egg prices rise by around 5 per cent over last year C

Success of shoppers stop, what are significant factors that have led to the...

what are significant factors that have led to the success of shoppers'' stop? at least 200 words

Caselet, critically analyse diesel''s marketing mix strategies?

critically analyse diesel''s marketing mix strategies?

Swot analysis , Antonio's Choice Garlic is a sole proprietorship that g...

Antonio's Choice Garlic is a sole proprietorship that grows and sells premium garlic to retail stores.  This company was formed to fill a vacant niche in the garlic industry.  Garl

Working of first barrier of exchange in intermediaries, Define the working ...

Define the working of first barrier of exchange in intermediaries. The primary barrier for smooth exchange results by the fact which sources of supply and centres for demand ar

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd