What is the importance of customer care, Marketing Management

Assignment Help:

Question:

When the customer pays for a product or service, it is assumed that the product will work correctly or that the service received is as promised. Ideally, the customer will be satisfied, and it is expected that there shall be no complaints.

(a) How should a business deal with customer complaints?

(b) Customer care is at the heart of any successful service organization. What is the importance of customer care


Related Discussions:- What is the importance of customer care

Corporate communication plan, Question1 ‘A company requires a Corporate...

Question1 ‘A company requires a Corporate Communication plan to assist guarantee the success of its overall business plan.' In the light of the above how would you go about ela

What is decline stage in marketing strategies, What is Decline Stage in mar...

What is Decline Stage in marketing strategies? Decline Stage a. Know the weak and weakest products. b. Prop unprofitable customer group. c. Harvesting the investmen

Define education and occupation in consumer behaviour, Define the Education...

Define the Education and Occupation in the consumer behaviour. Education and Occupation: Level of educations also affects how decisions are completed. They seed books, e

Choosing the advertising messages, Choosing the advertising messages: T...

Choosing the advertising messages: The task now is to translate all of the objectives into a specific advertising message to meet the goals. Advertising companies very in their

Significant factors for success of shopper stop, What are the significant f...

What are the significant factors that have led to the success of Shoppers Stop?

Paradigm shifts in america, do you think paradigm shifts having taken place...

do you think paradigm shifts having taken place in marketing?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd