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(a) What is customer relationship management?
(b) What are the three main elements to consider when aligning your business towards a customer relationship format?
(c) What are the four steps to moving your organisation closer to a relationship based management programme?
COMPONENTS OF HRD Organisations should facilitate Human Resources Development by allocating adequate resources to exemplify the HRD philosophy that valuing human beings consci
VALUE-ADDED INFORMATION SERVICES ' Value-added' is a term now widely and increasingly used in the context of information systems and services. It is however a highly nebulous
Question 1 Explain the various principles of Quality Management Systems Question 2 Explain scope and goals of ISO/TS 16949 Question 3 Explain the procedures and benefits
Areas of Responsibility - library management: The main areas of responsibility of the maintenance section or division are: Taking responsibilities regarding a) the method
Comparison of CobiT 4.1 and CobiT 5 This review of CobiT 4.1and CobiT 5 does not include all possible elements of these two complex frameworks. Still, this review is exhaustive
Question: The central Bank of Utopia in the tiny kingdom of Bawana, near South Africa (pop 1.6 million) has decided to replace the twenty-five and fifty pesos notes by coins o
Problem 1: a. Distinguish between underemployment and unemployment? b. Why do they constitute a serious development problem? Problem 2: a. Compare basic types of pla
P roject team activities There are seven step procedures which the organisation can use to introduce the project team activities as a management strategy. The proced
QUESTION (a) (i) Discuss the empirical evidence in relation to weak form market efficiency (ii) Explain fully how you would conduct a test of semi-strong form of the Efficie
Card Catalogue Cabinet -library furniture-library management This is perhaps the most important piece of equipment in a library used frequently by both the library staff and t
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