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(a) What is customer relationship management?
(b) What are the three main elements to consider when aligning your business towards a customer relationship format?
(c) What are the four steps to moving your organisation closer to a relationship based management programme?
difference between quality issues and quality models
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The excellence theory is a general theory of public relations that resulted from a 15- year study of best practices in communication management funded by the International Associat
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Entire agreement The entire agreement clause must state that the contract is the final, complete, and total expression of the parties' agreement. Such an agreement helps in pr
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