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(a) What is customer relationship management?
(b) What are the three main elements to consider when aligning your business towards a customer relationship format?
(c) What are the four steps to moving your organisation closer to a relationship based management programme?
Circulation Area in library building-library management The stack rooms, issue and return counter and public catalogue constitute the circulation area. Along with the readin
Question 1: (a) What are the main roles of Government in the economic development of a country? (b) What are some of the emerging issues affecting the role of Government?
Choice of Bindery: Factors to be Considered Outside binders are normally selected through competitive bidding or through free selection. Whatever the case, the librarians sho
PROCEDURES AND ROUTINES: The procedures and routines in the preparation of documents for use arise out of various activities and operations. These can be listed as follows:
M odel of Project Management Capability Quality control may be defined as monitoring project results to determine if they conform to the related quality standards. Quality con
Question: Psycho social Hazards-Job stress (a) How would you define job stress? (b) What are the causes of job stress? (c) Who are the workers affected by job stress?
C ontrol of contracts The contract control process commences right at the beginning stage of bid document preparation inviting contractors to bid, and proceeds through the con
T he configuration manager The configuration manager is approximately tangential to the change management process in that, the configuration manager has no approval authority
What are the implications of management innovation in a banking industry
LIBRARY CATALOGUE-Introduction Library catalogue is an essential and important tool for any library. This tool has been developed to facilitate the use of reading materials in
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