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(a) What is customer relationship management?
(b) What are the three main elements to consider when aligning your business towards a customer relationship format?
(c) What are the four steps to moving your organisation closer to a relationship based management programme?
Question 1 i) Discuss managing quality transformation in organisation ii) Explain the concept of quality in manufacturing & services Question 2 Explain the different step
Record Maintenance in Java: PROJECT DETAILS Title : Record Maintenance Client : Mansoft
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