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Question 1 i) Discuss managing quality transformation in organisation ii) Explain the concept of quality in manufacturing & services
Question 2 Explain the different steps of quality statements. Explain the factors in planning for quality
Question 3 Explain the steps involved to determine customer satisfaction. Describe any two tools used to determine customer needs
Question 4 Explain the importance of employee involvement for maximising quality
Question 5 Explain the steps involved in an effective training needs analysis
Question 6 Define Business ethics. Differentiate among corporate cause promotions and corporate social initiatives
Merits of Dictionary Catalogue: a) Its alphabetical arrangement is easy and simple to use. Anyone knowing the letters of an alphabet and being able to refer a dictionary can
different between war and strike perils
T he change owner The change owner is the person assigned to essentially arrange and then make the approved changes to the system. The change owner is consulted about the foll
Problem a) (i) Name the two primary types of Internet e-banking websites. (ii) Clearly differentiate between these two types of e-banking websites. (iii) Outline the ris
Working of EPM within the model The replica of the enterprise functions provides the foundation for implementing a rigorous move to selecting projects that have both strategic
The Integrated Management Project is designed to: develop your capability to think and act strategically test your ability to apply the concepts taught and techniques le
Some detailed important do's and don'ts while conducting negotiations are given hereunder. Do's: Know your authority as a negotiator and that of your counterpart.
QUESTION 1 Describe and evaluate Cabinet Government under the mauritian system QUESTION 2 Explain and assess the Prime Minister's prerogative over the dissolution of Pa
AACR-2R Personal names consist of several parts and one of these is selected to form the entry element in a heading. The part of the name that intitates the heading is called
1. What instructional technology and techniques does research prove are beneficial? Detrimental? 2. Does moving students from single-gender education to co-ed increase student achi
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