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Question :
(a) What are the skills required from change agents in order to manage the different kinds of change effectively?
(b) What are the four basic change management strategies, according to Bennis et al?
(c) Which of these strategies to use is a decision affected by a number of factors. What are these factors?
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T he change manager The change manager is accountable for the day to day activities of the change management process for the Information Management team. This person must es
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