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Question :
(a) What are the skills required from change agents in order to manage the different kinds of change effectively?
(b) What are the four basic change management strategies, according to Bennis et al?
(c) Which of these strategies to use is a decision affected by a number of factors. What are these factors?
QUESTION (a) Explain, using examples, the Prevention, Appraisal and Failure (PAF) model for measuring quality costs and briefly assess its potential for use in a service organi
Question 1 Write about the Namma Angadi event. Explain the processes responsible for making the events happen Question 2 Write a long note on event interaction Question 3
HUMAN RESOURCES DEVELOPMENT (HRD) The effective participation and quality performance of human•beings in the various activities of an organisation result in an HRD process whi
Pre-requisites for a Union Catalogue Compilation of a union catalogue is possible only through library cooperation. Any such compilation should be very clear in the beginning
DEFINITIONS OF CLASSIFICATION TERMINOLOGY: Most of the terms with definitions were used for the first time in the first edition of Prolegomena to Library Classification (1937)
RECORDS AND REGISTERS - library management: The Acquisition Department has to use appropriate records, registers, files, forms and other stationery at the various stages of i
Quota Sampling: It is a form of non-probability sampling in which the researcher utilises some knowledge about the population to build some represkntativeness into t
Acquisition of NBM: Once it is decided that NBM will form a part of the collection of the library, efforts should be made by the librarian to make a planned selection of NBM t
Question 1 Explain the role of information in decision making Question 2 Explain how businesses can gain competitive advantage from managing information Question 3 Expla
Pigeon hole type in Periodical Display Rack-library furnitur in library management it has two parts, one is a cupboard in the bootom and the other pigeon holes at the to,-Over
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