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QUESTION 1
(a) Identify and critically discuss the different phases involved in the road map to ISO 9001:2008 Certification
(b) ISO 9001:2008 is based on a framework known as the Quality Management System Model. Discuss the application of such a model
QUESTION 2
(a) What do you understand by the term TQM (Total Quality Management)?
(b) Discuss the costs associated with poor quality. Support your answer by appropriate examples
(c) Benchmarking is one component in an organization's TQM program. Identify and explain the steps used for developing benchmarks by using appropriate examples
Arranging Personnel: Planning for periodicals / serials selection should also cover the personnel or human factor. The people involved in the selection process are the librari
What are the importance of Measures of Central Tendency to A Human Resource Manager?
Question 1 Write short notes on the Quality planning an element of Quality management Question 2 What are the steps to the Fade QI model? Question 3 Quality costs are th
Drawbacks Pooling up the necessary funds to opt for centralized cataloguing may be difficult for some libraries. Because of local variations it may be difficult to go
Miscellaneous Supplies and Equipment -libraray equipment-library management Besides the furniture and equipment enumerated above, a number of items useful for library operatio
Classified Part It is the arrangement of entries of documents by class number that gives the systematic and structured display of subjects in a classified catalogue. It maps
Interval Measurement: It is a scale based on equal units of measurement indicating how much of a given attribute is present in the subject. It exhibits equal differences ia
EXPERIMENTAL RESEARCH: One of the other method used in research is Experimental Research. Meaning and Characteristics Experimental research is concerned with ca
The student selects one of the major theoretical perspectives on change discussed in the course and produces a research paper on the topic. The objective is to take the topic past
critically analyze mr.vincent''s reasoning
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