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QUESTION 1
(a) Identify and critically discuss the different phases involved in the road map to ISO 9001:2008 Certification
(b) ISO 9001:2008 is based on a framework known as the Quality Management System Model. Discuss the application of such a model
QUESTION 2
(a) What do you understand by the term TQM (Total Quality Management)?
(b) Discuss the costs associated with poor quality. Support your answer by appropriate examples
(c) Benchmarking is one component in an organization's TQM program. Identify and explain the steps used for developing benchmarks by using appropriate examples
The Public Sector Administration has undergone a process of evolutionary reform from the Traditional Public administration to NPM and now to an emerging model of responsive govern
Problem 1 If public relations practitioners are considering establishing a Web presence for themselves as well as their clients, explain some major questions that should be ans
Conservation: The second aspect of maintenance work is book conservation. Only books in good physical condition should be allowed to stay on shelves. Constant shelf checking
QUESTION 1 (a) What do you understand by the term 'Enterprise Resource Planning (ERP)? Discuss the evolution of ERP (b) How business process re-engineering can be integrated
Difference between dictionary and classified catalogue: Of the many inner forms of a library catalogue, the most popular ones are the dictionary and classified catalogues. The
Question 1 What are the various basic shots? Question 2 Describe the ways in which light can be measured in detail Question 3 Write a long note on the SLR camera.
Question 1: (a) Describe, with the use of examples, Lewin's model of organisational change. (b) Explain either the "action research model" developed by Cummings & Huse or th
QUESTION 1 As the marketing executive of Burger King, what are the recommendations that you can make to the Board of Directors to improve sales and recover market share apart f
discuss under definition the channel of marketing communication
Question 1: You have been hired as a consultant for an event venue, and your task consist of advising the management on the requirements of the conference area which they plan
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