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Question 1 Define communication. Explain function and purpose of communication
Question 2 Write down the advantages and disadvantages of oral communication
Question 3 What do you mean by Listening? Classify the different types of Listening
Question 4 Explain the cultural factors that affect personality development
Question 5 Write short notes on any two kinds of leaders
Question 6 Explain the concepts Redefining and Discounting
Size of library building in library management The size of the library building is determined by the number of clientele it is going tocater to (many subscription and public
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Question 1: In terms of planning and developing a hospitality organisation, analyse the scope and benefits of a feasibility study. Question 2: Internationalisation is
P enalty Penalties should aim at fixing a problem when it arises and ensuring that it does not recur. Guidelines to note while stipulating penalties are: Penalties shou
Facilitating Centres/Services Traditionally, only libraries functioned as facilitators, but over a period of time, several other specialized facilitating services have come i
Problem: Dressel (1986) defines evaluation as "the collection and interpretation, through systematic and formal means, of relevant information which serves the basis for ration
I dentifying customers Customer is responsible for communicating the project needs and also verifying that the requirements have been met at the project completion. The custom
Probability Sampling: Probability sampling involves the use of random selection process to select a sample from members or elements of a population. The goal of probabi
Question 1: i) What do you understand by good governance? ii) To what extent has good governance been implemented in the Mauritian Public Sector? Question 2: CSR h
Question A List the different approaches to Quality. Describe Juran's views on Quality Question D a. Explain the factors determining the customer satisfaction.
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