What are the costs involved with respect to quality, Project Management

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Question 1:

Describe Total Quality Management. What are the Costs involved with respect to ‘Quality'?

  • Cost of Quality
  • Meaning of TQM
  • Quality Control Costs

 

Question 2:

Show Deming's work on "Quality Management".

  • Deming's 14 points
  • Defining Quality as per Edward Deming
  • Deming's System of Profound Knowledge
  • PDCA Cycle
  • Deming's Seven Deadly Diseases
  • Conclusion

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